Privacy Policy

Privacy Policy

Introduction

Welcome to https://reputation-management-queensland.thebestlocalpro.com (hereinafter referred to as “Reputation Management Queensland” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, utilize, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal data to provide a seamless experience.
  2. Website Visits: Every time you visit our websites, we may gather information about your interaction, including pages visited, features used, and referral sources.
  3. Communications: We may reach out to you via email, calls, or texts/SMS for newsletters, promotions, or support. You can manage these communications through our unsubscribe mechanisms.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, such as username, password, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history are collected for processing transactions securely.
  • Financial Information: We may store data related to your financial status or transaction records for analytics and fraud prevention purposes.
  • Purchase Information: Details about products or services you’ve purchased, including quantities and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  • Location Data: Your geographic location data when you interact with our services, used for personalized content and analytics.
  • Feedback: Comments, reviews, or responses you provide to enhance our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in through these services.
  • Product Information: Details about the products you browse, search for, or purchase on our sites.

We acquire this data through direct user input, interactions with our systems, and automated technologies, including tracking pixels and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser that enable us to provide personalized experiences and essential functionality:

  • Strictly Necessary Cookies: These are required for basic site functions like login and account management.
  • Preference Cookies: They remember user preferences, such as language selection or theme settings.
  • Analytics Cookies: Used to gather insights about website performance and user behavior for optimization.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose of collection:

  • Data required for contractual obligations or legal compliance is kept until these obligations are met.
  • Personal information used for marketing purposes or analytics is retained for a period not exceeding 24 months, unless you withdraw consent or request deletion.
  • Once the retention period expires or when data is no longer necessary, we securely delete or anonymize it to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information.
  • Third-Party Processing: Reputable third-party service providers assist us in processing data, ensuring they maintain strict security standards.
  • Access Control: Only authorized personnel have access to personal data, and access is granted on a need-to-know basis.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its disclosure details.
  • Rectification: If your information is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your data from our systems.
  • Restriction: You can ask for limitations on how we process your personal information.
  • Portability: We will provide your data in a structured, commonly used format upon request.
  • Objection: You have the right to object to certain processing operations based on legitimate interests or legal grounds.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please reach out to us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.